Terms of Service
1. Operator
ecomvbright.com (PE), EDRPOU 95168340, 5 Khreshchatyk Street, Kyiv, 01001, Ukraine. Managing Director: Elena Petersen. contact@ecomvbright.com · +380 638 618 1460. Data disclosed under Zakon Ukrainy "Pro derzhavnu reiestratsiiu yurydychnykh osib, fizychnykh osib - pidpryiemtsiv ta hromadskykh formuvan" vid 15.05.2003 No. 755-IV.
2. Electronic commerce
Before a booking is accepted we identify our legal name, registration code, registered location, phone, email and service terms, per Zakon Ukrainy "Pro elektronnu komertsiiu" vid 03.09.2015 No. 675-VIII.
3. Accommodation and advertising
Check-in, house rules, cancellation and accommodation conditions are stated in each offer under Zakon Ukrainy "Pro turyzm" vid 15.09.1995 No. 324/95-VR; short-term accommodation is not hotel categorisation or licensing. Advertising is identifiable and truthful per Zakon Ukrainy "Pro reklamu" vid 03.07.1996 No. 270/96-VR.
4. Consumers
Complaints, cancellations and refunds: write to contact@ecomvbright.com; we reply within 10 business days. Zakon Ukrainy "Pro zakhyst prav spozhyvachiv" vid 12.05.1991 No. 1023-XII applies. Ukrainian-language consumer information is available per Zakon Ukrainy "Pro zabezpechennia funktsionuvannia ukrainskoi movy yak derzhavnoi" vid 25.04.2019 No. 2704-VIII.
5. Data and cookies
Booking data are processed with your consent under our privacy notice, Zakon Ukrainy "Pro zakhyst personalnykh danykh" vid 23.04.2024 No. 3624-IX. Cookie and device-storage access requires prior notice and consent per Zakon Ukrainy "Pro elektronni komunikatsii" vid 16.12.2020 No. 1089-IX.
6. Acceptable use and liability
Do not misuse the site, submit false data or copy content. Liability is limited to the confirmed booking amount, excluding indirect loss except where law requires otherwise. Ukrainian law governs.